Prices and general conditions

• The rates are indicated in EUR per apartment per week.
• It is not allowed to smoke inside the apartment and in the common areas and/or to throw cigarette butts out of windows and balconies.
• Upon prior agreement, we accept small and medium-size dogs, with the owners’ commitment not to leave their pets alone in the apartment. The daily rate is €8.00, meals not provided.

The prices include:

• Weekly change of bed linen and towels.
• Daily cleaning (except Sundays).
• Final cleaning.
• Outdoor covered parking and/or garage.
• WI-FI connection.
• Ski room with ski boot dryer during winter season.
• Bike storage during summer season.

Extra beds:

• Extra bed for adult/child: €150.00 per week.
• Baby cot: €15.00 per day.

Facilities, available for all apartments:

• TV with satellite channels.
• Bedroom, bathroom and kitchen linen, cutlery and crockery.
• Washing machine for shared use (fee-based).
• Tumble-dryer for shared use (fee-based).
• Garden for shared use.

Extras:

• To the indicated prices will be added a local tourist tax of €3.00 per person/day for guests over 14 years old. The tax is paid on departure and is specifically stated in the invoice.

Check-in and check-out

• Apartments are available from 2 p.m. on the day of arrival until 9:00 a.m. on the day of departure.

Booking guarantee

• Reservation becomes binding upon payment of the deposit agreed and after the receipt of our written confirmation.
• The deposit should be paid within 3 days from the date of reservation by:

• Bank transfer
  BANK: Cassa di Risparmio di La Villa
  NAME: Residence*** Gran Pré | Tasser Claudia | Str. Surega, 28 | 39036 San Cassiano (BZ)
  IBAN: IT 06 L 06045 58180 000005000119
  SWIFT: CRBZIT2B076

Payment modes:

The accommodation bill can be paid in the following ways:

• Cash for total amount up to € 3,000.00. In case of higher bills, the whole bill or the difference should be paid either by cheque or advanced bank transfer (excluding guests from non-EU countries like Russia and Switzerland, for whom bigger cash payments are allowed).
• Bank transfer (in this case the entire payment for your stay should be transferred before your arrival).
• Cheque (in this case we ask to provide the cheque for processing within 1 day after check-in).

Cancellation policy
(Consumer Code, Part III, title III, par. I 206/2005):

Unforeseen circumstances may always happen and a cancellation is unpleasant for both parties.
The right of withdrawal is not provided by the Consumer Code.

Nevertheless, we offer the following cancellation terms:

• up to 60 days before arrival: refund of 80% of the confirmation deposit;
• from 60 to 30 days before arrival: loss of the confirmation deposit;
• from 30 to 8 days before arrival: 60% of the total price is charged;
• less than 8 days before arrival, late arrivals, lower number of guests, early departures or no-show:  100% of the total price is charged.

We recommend you to contact your insurance company and to insure your journey against cancellation, early termination and/or late arrival.